Ringing up Better Pay
THE SOURCE: “Why ‘Good Jobs’ Are Good for Retailers” by Zeynep Ton, in Harvard Business Review, Jan.–Feb. 2012.
Cashiers have to be skilled at counting nickels and dimes for more than one reason: They brought home less than $20,000 in pay on average in 2010—if they were lucky enough to work 40 hours a week. Cutting hours and workers is one of the first steps many retailers take when sales slow.
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